AI Scribe · Perform · Coach
Less Admin.Better Clinicians.Stronger Clinics.
Not another notes app. NoteSense is the growth platform for private physio: capture the session, see where patients drop off, and coach the conversations that keep them.
- Built in Joe Sharp’s own clinics
- Works with Cliniko and Nookal
The real leak
You might not need more new patients.
When the diary feels quiet, most owners reach for marketing. Often the bigger leak is the patients you already have. They don’t leave because they’re unhappy. Somewhere along the way, they lose direction.
After visit one
They never fully understood the problem, the plan or the next step.
Around visit three
They’re feeling better, but no longer see where rehab is going, or why it’s worth continuing.
One platform
Three products.
One connected platform.
Notes are the base layer. What you do with what’s said in the room is the growth.
AI ScribeYour clinical admin. Automated.
Turn consultations into SOAP notes, referral letters and patient summaries in seconds.
PerformKnow your numbers. Own your performance.
The clinical KPIs that matter, tracked automatically — for owners and every clinician.
CoachStop guessing why your patients drop off.
Communication scorecards, connected to your KPIs, with specific coaching for each clinician.
01 AI Scribe Live
Stop spending your evenings writing notes.
NoteSense listens to the consultation, pulls out what’s clinically relevant and writes a structured SOAP note. You review it, edit it, and send it to Cliniko or Nookal.
Documentation time, per patient
From our own clinics. Patient summaries take about 30 seconds.
From consultation to completed notes
No transcribing. Consistent structure every time. Edit any section before it’s saved.
Referral letters without starting from scratch
MRI, GP or specialist. The history and examination findings are already in the letter.
A patient’s history, summarised
Returning after years, or new to you? Injuries, treatment and response, in one chronological read.
Straight into your system
Send to Cliniko or Nookal as a draft or final, where the integration supports it.
02 Perform Live
You can’t improve what you don’t measure.
Revenue tells you how the month went. It doesn’t tell you what’s happening inside the diary. Perform tracks the four numbers that do, automatically, against targets you set.
- Unaware
- Aware
- Misled
- Manual
- Automated
Which stage is your clinic at? Accurate manual tracking is the minimum. Perform takes you to stage five.
Time back for clinicians. Visibility for owners.
For owners
The whole clinic and every clinician: who’s strong, who’s losing patients early, who needs support. Management gets objective.
For clinicians
Their own numbers against clear targets, green to red. Support, not surveillance. The goal is appropriate engagement — never unnecessary treatment.
03 Coach Early access
Your KPIs tell you what’s happening. Coach tells you why.
Say one physio averages 3.2 visits. Another, 6.5. In Joe’s experience, the difference often isn’t clinical knowledge. It’s how the plan, the progress and the next step get explained.
Coach scores eligible consultations against three physiotherapy communication frameworks, links them to your Perform numbers, and recommends exactly what to train.
How clearly the physio explains their findings, the treatment plan and the next steps. This is where patients who leave after visit one are won or lost.
Reviewing progress, assessing the right indicators, measuring change and setting direction for the session.
Communicating progress, explaining the value of treatment, setting expectations and reinforcing the next stage of care. Key around visit three.
Perform finds the problem. Coach shows you what to improve.
- 1Spot itVisits are below target and early drop-off is high.
- 2Find whyInitial assessments score low on CLOSE: plans and next steps aren’t landing.
- 3Train itA focused team session on CLOSE, with roleplay.
- 4Track itWatch CLOSE, drop-off and visits move over the following weeks.
Capture.Measure.Coach.Improve.
Capture the consultation. Notes, letters and summaries, done.
Measure the KPIs behind engagement and clinic performance.
Connect communication to the numbers. Get specific coaching.
Better engagement. Better outcomes. Better clinicians.
Customer stories
Clinics, in their own words.
Sam KirtonNoteSense user for about eight monthsIt frees up so much time.
Chris BurtonPhysiotherapy and sports injury clinicNoteSense is an absolute game changer.
Shaun KellyPremier ClinicIt is worth every penny because it saves so much time.
Built in real clinics
“I’ve built my clinics. Now I help you build yours.”
- Until 2019
Head Physio in professional football, at Football League clubs including Leyton Orient, Scunthorpe and Doncaster Rovers.
- 2019
Started Sharp Physiotherapy with one treatment bed in a garden summer house.
- Today
Three cash-pay clinics in Bawtry, Lincoln and Newark, a team of 15, approaching seven figures — in towns where NHS physio is free, and still with more demand than appointments.
Clinical skill alone doesn’t run a clinic.
Joe spent years observing consultations and scoring them by hand. The patterns between how clinicians communicated and how long patients stayed became Coach.
The admin was frustrating his clinicians. That became AI Scribe.
And he needed the numbers without the spreadsheets. That became Perform. Software built from problems solved in his own clinics first.
Integrations
Works with the software you already use.
NoteSense fits into your existing workflow. No new diary, no switching systems.
Get started
Ready to get more from your clinic?
- Less time on clinical documentation.
- A clear view of how your clinic and every clinician is performing.
- Where patients disengage, and the coaching that helps.